Everything you need to know about ordering from BLACK HAZE.
What currency are your prices in?
All prices are shown in US Dollars (USD). Your bank converts to your local currency at checkout if needed.
Which payment methods do you accept?
We accept all major credit and debit cards and supported wallets such as Apple Pay, processed securely by Stripe. We never see or store your full card details.
Where do you ship, and how long does it take?
We ship worldwide with tracking. Typical delivery is 3–8 business days depending on destination — see our Shipping Policy for full details.
How much is shipping?
From $6–$12 depending on destination, and free on all orders over $120.
How do I choose the right size?
Check our Size Guide for measurements. Our tees are cut boxy and oversized — if you prefer a closer fit, size down one.
Can I return or exchange an item?
Yes — unworn items with tags can be returned within 30 days. See the Return & Refund Policy.
When will I get my refund?
Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.
Will I pay customs or duties?
International orders may incur import duties or taxes set by the destination country. These are not included in our prices and are the customer's responsibility.
How do I track my order?
You'll get a tracking link by email when your order ships. Allow up to 48 hours for the first scan to appear.